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FAQ

Shipping

  • How long time till my order is shipped?

    We aim to send your order within 2-5 days

  • What is the material made from?

    All material lives up to the very strict European Chemical codex, REACH. The wooden box packaging are made from re-generated wood, and the steel is produced from leftovers from building industry. Silicones are produced from Natural rubber.

  • Do you have a CSR policy?

    Yes we do. theRubz take CSR extremly serious and we always work to improve life and wellfare of employers production.

Payment

  • What payment methods do you accept?

    The Rubz accepts the following credit/debit cards: Dankort, Visa, Visa Electron, Mastercard.

  • When do you charge my credit card?

    Your credit card will not be charged until your order leaves our warehouse.

Returns

  • What is your returns policy?

    There is a 14-day return policy on all items. For all items you wish to exchange or return, please enclose a copy of the invoice. Return shipping costs will be at your expense.

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